Your Privacy, Information & Data
Tax Medics ER (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, tax services, consultations, forms, communications, digital properties, and related offerings.
By using our website, submitting your information, requesting support, booking appointments, purchasing services, accessing materials, or communicating with us, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information you provide directly to us when signing up for services, purchasing services, booking appointments, submitting forms, requesting information, or contacting our support team.
This information may include your name, email address, phone number, billing details, appointment information, service interests, tax-related inquiry details, business information, and any other information you voluntarily provide.
We may also collect information automatically when you interact with our website or digital properties. This may include your device type, browser type, IP address, operating system, pages visited, links clicked, referring URL, and other usage data.
How We Use Your Information
We use the information we collect to:
- Provide access to our services, consultations, customer support, and related materials.
- Process purchases, payments, registrations, appointments, and service access.
- Send appointment confirmations, reminders, updates, and important service-related messages.
- Communicate with you about your account, inquiries, purchases, or participation in our services.
- Provide customer support and respond to support requests.
- Improve our website, service experience, messaging, and user experience.
- Send marketing, promotional, and educational communications where permitted.
- Comply with legal, regulatory, security, fraud prevention, and business obligations.
Text Message & Communication Consent
If you provide your phone number, you may receive text messages related to appointments, service updates, reminders, customer care, or other service-related communications. Message frequency may vary.
You may opt out of receiving text messages at any time by replying STOP. For help, you may reply HELP or contact our support team.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary with service providers who help us deliver customer support, communication, or operational services.
Information Sharing
We do not sell your personal information. We may share limited information only when necessary to operate our business, provide our services, process transactions, deliver communications, respond to customer care requests, comply with legal obligations, or protect our rights and users.
Information sharing may include trusted subcontractors, service providers, payment processors, technology providers, customer support providers, email or SMS service providers, and other vendors who assist us in operating Tax Medics ER.
These providers are only permitted to use your information as necessary to provide services on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure. By using our website and services, you acknowledge and accept this risk.
Your Rights & Choices
You may request access to, correction of, or deletion of certain personal information we maintain about you, subject to legal, contractual, and business obligations.
You may also unsubscribe from marketing emails by using the unsubscribe link in our emails or by contacting us directly.
- To opt out of text messages, reply STOP.
- For text message assistance, reply HELP.
- For privacy questions or support, contact our support team.
Cookies & Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website, improve our services, remember preferences, measure marketing performance, and provide a better user experience.
You may be able to disable cookies through your browser settings, but some features of the website or services may not function properly if cookies are disabled.
Third-Party Websites & Services
Our website, services, or communications may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, policies, content, or security of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or platforms you visit.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete such information.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted on our website. Your continued use of the website and services after any updates means you accept the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us using the business information below: